Stay in control and keep it fun. Criexx believes gaming should be a source of entertainment — never a source of stress.
On Criexx Responsible Gaming It means approaching gaming as a form of entertainment while making sure it doesn't negatively affect your daily life, relationships, or finances. Many people don't realise when gaming starts to become excessive — building that awareness is exactly what we're here for.
We want every player on Criexx to be happy, healthy, and safe. That's why we've built a set of tools and policies into the platform to help you stay fully in control of your gaming. Responsible Gaming No obligation — it's simply a healthy habit.
Criexx's responsible gaming policy is built to meet international gaming safety standards. We believe every player has the right to protect themselves — and we're always here to help them do that.
Keep in mind: Gaming is for entertainment only. Chasing losses to try to win back money is never a good idea. Must be 18+.
We offer a range of practical tools to help you keep your gaming experience safe and in control.
Set the maximum amount you can deposit per day, week, or month — entirely on your own terms. Once set, limits cannot be changed easily, and that's intentional: it's there to make sure you can't exceed them on impulse.
Decide how long you want to play before you start. When your session time is up, Criexx will automatically notify you. This feature helps break the habit of losing track of time while playing.
If you feel like you need to step back for a while, you can temporarily close your account for anywhere between 24 hours and 30 days. During this time, logging in or placing bets will not be possible.
If you feel you need a longer break, self-exclusion lets you deactivate your account for anywhere between 6 months and 5 years. This is a serious step — once activated, it cannot be reversed before the period ends.
View your gaming history from the past 30, 60, or 90 days. Nothing is hidden — you can see exactly how much time you've played, how much you've deposited, and how much you've won or lost.
For any responsible gaming questions or concerns, Criexx's support team is available 24 hours a day. Contact us via live chat — we're always here.
Be honest with yourself. If you notice any of the signs below, pause and seek help — there's no shame in it.
Responsible players follow a few simple habits that keep gaming enjoyable.
Set your responsible gaming limits in just a few simple steps.
Log in to your Criexx account and click the profile menu in the top right corner.
Inside your account settings, look for the "Responsible Gaming" option.
Deposit limit, session time, cooling-off, or self-exclusion — pick whatever you need.
Set your preferred limits or time period and confirm. Changes may take a little time to take effect.
If you run into any issues or have questions, reach out to our live chat support — we're here for you.
Criexx strictly prohibits gaming for anyone under 18. Age verification is mandatory at registration, and we may request documentation at any time if we have reason to doubt a user's age.
If you have children or teenagers at home, make sure they cannot access your Criexx account. Here's how:
If someone close to you seems to be struggling with a gaming problem, don't leave them to deal with it alone. The Criexx support team can guide family members as well.
Remember, addiction is a health issue — not a sign of weakness. Recovery is possible with the right support.
Support Email
Answers to some common questions about responsible gaming.
Join Criexx and enjoy gaming in a safe environment. Use our responsible gaming tools to set your own limits and stay in control.